Tall Orders, Quick Turnarounds

Business

Image is of Jen and Karen sitting on a couch, facing each other with wine glasses in their hands.

Some client projects come with unexpected twists and tight deadlines, pushing us to our limits. In this episode, we unpack the challenges of balancing speed, quality, and client satisfaction when the pressure is on. Drawing on our experiences, we dive into the importance of staying customer-focused, providing a positive and seamless experience for clients — even when the process behind the scenes feels anything but smooth.

There’s an art to navigating tricky projects while maintaining high standards and delivering exceptional service. Whether you're navigating a tight deadline or dealing with evolving client demands, success in these scenarios often comes down to communication and trust.

When tasked with a project that’s more of a sprint than a marathon, maintaining clear, consistent team communication saves time, reduces confusion, and minimizes wasted effort. In this episode, we share our strategies for leaning on strong workflows, maintaining team communication and staying client-focused to ensure a seamless experience for clients — even when things get hectic behind the scenes.

Pair this episode with:

Southside

Gin

An coupe glass filled with amber liquid, surrounded by a mint leaf garnish.

The Southside is a timeless classic that blends the refreshing brightness of fresh mint with the botanical complexity of gin. Plymouth gin serves as the foundation, offering a smooth and slightly earthy character. Fresh lime juice and simple syrup provide a harmonious balance of tangy and sweet, while a dash of Angostura bitters adds depth and subtle spice. Shaken with mint leaves to release their vibrant aroma, the cocktail is strained into a chilled glass and garnished with a single mint leaf for an elegant finish. Crisp, clean, and invigorating, the Southside is a go-to cocktail for any occasion.