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Using Client Feedback to Your Advantage

Using Client Feedback to Your Advantage

In our industries, client feedback comes in all shapes and sizes. From formal feedback on the creative product, to the obligatory formal reference to deep insight gleaned from a short text exchange. And all of it is useful — if you’re smart and careful.

Client feedback is a permanent aspect of the creative industry, due to the endless opinions associated with creative products. For us, client feedback is a daily occurrance. It is how we move forward, finish products, and maintain relationships.

Although client feedback may not always be positive, we see it as a mindset shift. Think of feedback as a puzzle piece: Once you find where it fits, the overall team output improves. Join us as we discuss the different types of feedback and how we implement it within our own businesses.